FAQ

Frequently Asked Questions

Below you’ll find the answers to the questions we get asked the most.

If you can’t find the answer to your query please contact us.

Discover more about us


When will my parts arrive?

Economy Order: shipped in 7 to 14 days from receipt of order. Priority Order: shipped in 4 to 7 days however this comes at additional cost. I need my parts now! we do offer 3D printing from other machines that do not have the lead time of the SLS machine and can be ready sooner. Please contact us for a quote.

How much does it cost?

We charge by the volume of the jobs bounding box in cubic cm. See our pricing page for further info or get an instant quote.

Is my idea safe?

If you require an non disclosure agreement we have a standard NDA for all clients to sign. Please fill it in and date it and send it via email to us for confirmation of receipt.

What if my file size is greater than 25MB?

If your file size is greater than the 25MB online quoting system limit, please contact 3dprintorders@cammpro.com.au

What file formats do you accept?

A STL file is the most commonly used format for 3D printing. Most CAD software can export your file in an STL format. If you are experiencing difficulty producing a STL file please see the Options If You Don't Have STL page.  We will also accept the following file formats via email: .iges, .step, .stl, .SLDPRT (part files), .SLDASM (assembly file), Parasolid Files (*.x_t, *.x_b)

What is the maximum size part you can produce?

Our Elite P3600 SLS machine has a build volume of 345x345x590 mm

Do you offer other 3D printing services?

Yes, we also offer Polyjet and FDM printing services. Please email for quote.

Do you offer 3d scanning services?

Our 3d scanning service can scan your product to a STL file for printing & convert it to STEP, IGES, or any other 3D CAD file of choice, ready to upload to Solidworks, Autodesk inventor etc, for modification, measurements, stress analysis and more. Please see our 3D scanning service page for more info or email us for quote.

Do you sell 3D printing products?

3D printers, 3D scanners, laser cutters, filament, STEM education kits and more are available for purchase at our online store.